30min eLearning course

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Get breakthrough insights into understanding delivery times from the customers‘ perspective. It takes 30 minutes.

Is this course for you?
Yes, if you are …

  • Working in planning
  • Working in sales support
  • An Operational Excellence expert
  • Responsible for production or sourcing processes
  • Upset because your clients are dissatisfied with your service level

In this course you will:

  • Understand what exactly Lead Time is about
  • Get insights into which processes can be behind Lead Time and what triggers delivery time
  • Learn about the meaningful difference of Lead Time and Throughput Time – and which to use when
  • Get an approach on how to start improving your Lead Time
  • Get a new perception of delivery times

Value & Price

With our eLearning courses everybody in your organization will use the same vocabulary, and work according the same standards. People's understanding and way of working will be on a new level after this training.

DMAIC eLearning online course Price

Get in contact 

We offer licences of our courses for companies. We can change our courses according to your company brand and to different languages.

Look inside 

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