You are in charge of a production line, but spending most of the time in front of your computer? However you want to know more about the processes and the communication on the shopfloor? Then get out of your office chair and go into the production area on a Gemba walk!
Gemba is a Japanese word and means “the real place.” In Lean and Six Sigma methodologies Gemba (Gemba Walks) is a common tool to go to the place where the value is created. This basically means, going to the shopfloor, observing the process, seeing the shopfloor management and talking to people.
The best thing about going to see “the real place” is meeting the real people. Your goals are to raise motivation, trigger ideas for improvement, and ensure people can perform.